Brothers Instruments have a very easy and simple return and refund policy to satisfy it’s customer.
- If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us through our email – brothersinstrumentsltd@gmail.
com or WhatsApp: +8801762671227. Your product may be eligible for refund or replacement depending on the product category and condition.
- Please note that some products are not eligible for a return if the product is “No longer needed”
- For device-related issues after usage you can return within 7 days with a valid reason, we will refer you to the brand warranty center (if applicable) or inform us for warranty service.
Conditions for Returns
- The product must be unused, unworn, unwashed, and without any flaws.
- The product must include the original tags, user manual, warranty cards, freebies, and accessories
- The product must be returned in the original and undamaged manufacturer packaging/box.